We design, deploy, and manage front-of-house operations for leading workplaces.
Whether you operate a corporate headquarters, a co-working environment, or a premium brand space
Our trained personnel and customised operational frameworks ensure a consistently high standard of front desk service.
At Nimbus, our unique value lies not just in who we hire—but in how we build, document, and operate the entire front-of-house function on your behalf.
We deliver more than reception staffing; we deliver an infrastructure for consistent, brand-aligned guest and workplace experiences across every shift, every day.
We provide an end-to-end solution that includes recruitment, structured onboarding, role-specific training, knowledge base creation, SOP implementation, shift coverage planning, and ongoing performance reviews.
Our teams are fully managed by Nimbus—ensuring continuity, accountability, and a service culture embedded in your brand.
We tailor each deployment to reflect your tone, visitor protocols, communication systems (e.g., Slack, Zendesk), and space-specific needs.
From uniforms to Slack etiquette, our crew members operate as seamless extensions of your internal team.
Every location is supported by role-specific documentation and trained backup staff, ensuring your front desk operations continue smoothly—even in cases of urgent leave, sick days, or turnover. Our continuity model is built on SOPs, coverage rosters, and proactive supervision.
Our people are more than friendly—they’re also process-driven. We equip them to manage guest reception, badge access, vendor coordination, delivery handling, meeting room control, and issue escalation with both warmth and rigour.
Our systems are designed to integrate with your operational model. Whether you're managing multiple locations, scaling your workplace team, or standardising site experience, Nimbus provides stability, clarity, and minimal need for oversight.
All of our site-specific operational playbooks are maintained in a secure, cloud-based knowledge management system. This approach provides a far more secure and scalable solution compared to static files or PDFs, reducing the risk of outdated or leaked internal documentation.
We analyse your current front desk setup, workflows, and interaction points to understand your needs.
You receive a detailed service plan that includes recommended staffing, service hours, training scope, and transition timeline.
We recruit and onboard your dedicated team, build your site-specific knowledge base, and implement your daily operational workflows.
We provide structured supervision, performance reviews, and contingency coverage planning for uninterrupted service.
We’re proud to partner with amazing clients across industries.
Here’s what they have to say about working with us.
Looking for reliable, professional front desk staff to elevate your workplace experience?
Whether you’re managing a corporate HQ, co-working space, or premium client-facing venue, our team is ready to support your needs.
Call us for a free space consultation or simply fill up the form and our team will get in touch with you.